DIGG

I actually need help before I can review the product. I simply can’t get the old filter out of my refrigerator to be able to try the new filter. I’ve read the instructions and looked at the picture but the “knob” won’t turn or budge at all. We even tried to turn it with pliers but being plastic I’m afraid it’ll damage it.

Excellent product, however, with the price of the product plus shipping, I could have got it cheaper elsewhere. Everyone trying to make a buck on the consumer I guess.My 3 star review has nothing to do with the product itself – the filter works great. I’ve bought them locally & thought this time, since I didn’t need it right away, I’d get it online & save a few bucks. I picked super saver shipping to get free shipping (Amazon was the seller, of course). I understand shipping is free, & I don’t expect it the next day, but I’m mystified as to why it takes Amazon so long to get the product in the mail. The shipping estimate was a WEEK after I purchased the item, & it actually did take almost a week to get it out the door. So I got it almost 2 weeks after I purchased it. I get much better service buying from sellers other than Amazon. Every other seller I’ve bought products from on the internet, on Amazon as well as other sites, seems to have no trouble getting product in the mail within 3 days AT THE MOST. And that’s picking the cheapest shipping option possible. I think Amazon should be able to match this.it didn’t fit in my fridge, so I returned it, amazon.com said it would keep $5 for the return shipping cost, then they ended up keeping $10. Make sure it’s the right filter!Becarefull if you buy this item. I had to return mine since it doesn’t fit all Whirlpool frigs. I would reccomend sticking with the whirlpool brand, it fits and the water tastes great. I was trying to save a couple of bucks and tried this one. read more.